Job Description

Site: Brigham and Womens Faulkner Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: Weekdays 9 hours shifts. No nights/weekends/holidays

The Registered Nurse is a professional nurse registered in Massachusetts who is responsible and accountable for planning and providing patient care for assigned patients in accordance with Nursing Standards of Care as set forth in the Nursing Departments Clinical Practice Manual. The registered nurse demonstrates initiative knowledge and clinical skills in caring for the patient with complex needs. The Registered Nurse demonstrates the ability to effectively manage patients by assuming full responsibility for the assessment plan implementation and evaluation of patient care and is directly responsible to a designated nurse manager or supervisor. The Staff Nurse will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

The Registered Nurse is a professional nurse registered in Massachusetts who is responsible and accountable for planning and providing patient care for assigned patients in accordance with Nursing Standards of Care as set forth in the Nursing Departments Clinical Practice Manual. The registered nurse demonstrates initiative knowledge and clinical skills in caring for the patient with complex needs. The Registered Nurse demonstrates the ability to effectively manage patients by assuming full responsibility for the assessment plan implementation and evaluation of patient care and is directly responsible to a designated Nursing Director or supervisor. Assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

The Triage Nurse plays a key leadership role in supporting the endoscopy center to optimize patient throughput. This position is approximately 90% triage-basedproviding phone triage in-basket messaging and on-demand patient communication for upcoming proceduresand 10% on-site at our Endoscopy location for patient-facing or hands-on clinical support as needed. The Triage RN manages patient interactions via telephone and electronic messaging offering clinical advice in accordance with established protocols and ensuring appropriate care coordination for pre-procedural and post-procedural concerns. Topics may include booking inquiries preparation questions pre-procedure medication instructions post-discharge follow-up and test result discussions.

The ideal candidate will demonstrate strong GI knowledge and experience adaptability and the ability to work both autonomously and as part of an interdisciplinary team. Familiarity with endoscopy scheduling procedural workflows and triage best practices is essential. The successful candidate will also bring flexibility and problem-solving skills to support coverage during staff absences leaves and vacanciesensuring continuity of care and operational efficiency. This position offers an opportunity to practice to the top of ones licensure while helping shape a dynamic and evolving role within our procedural nursing team.

Responsibilities Include:
Triage clinical questions and concerns received via telephone calls and in-basket messaging.
Provide clinical guidance education and support to patients based on assessment findings and established evidence-based protocols.
Coordinate patient care by collaborating with the scheduling team to ensure appropriate booking and preparation for endoscopic procedures.
Partner with physicians advanced practice providers and interdisciplinary team members to promote seamless communication and continuity of care.
Participate in the development and implementation of individualized care plans to optimize patient outcomes and procedural readiness.
Maintain thorough and timely documentation of patient encounters and communications in accordance with institutional and regulatory standards.

Qualifications

Education
Bachelors Degree Nursing required

Licenses and Credentials
Massachusetts Registered Nurse License required

BLS and ACLS required

Experience

• Minimum of 2 years of recent clinical endoscopy experience required (within the last 2 years)
• Prior experience performing triage in the endoscopy setting or pre-procedure evaluation clinic preferred
• Proven charge nurse or resource nurse experience in an Endoscopy setting within the last 6 months preferred
• Demonstrated ability to develop and refine workflows to maintain alignment with evolving Mass General Brigham (MGB) models and best practices

Knowledge Skills and Abilities
- Adheres to all C.A.R.E. standards.
- The RN must show evidence of the basic analytic thinking necessary to care for a group of patients.
- Must demonstrate observational skills and the ability to set priorities.
- Must be able to function under stress with good interpersonal and communication skills.
- Must demonstrate effective skills in applying hospital standards in area of service teamwork communication respect for others and time/priority management.

Additional Job Details (if applicable)

Brigham and Womens Faulkner Hospital is a 249 bed non-profit community teaching hospital located in Jamaica Plain. Founded in 1900 Brigham and Womens Faulkner Hospital offers comprehensive care in a wide variety of specialties.

We are a Magnet designated hospital a recognition that fewer than nine percent of all US hospitals believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers our patients are at the center of everything we do. If youre looking for more than a career join Brigham and Womens Faulkner Hospital.

Our patients call it better care. Our employees call it home.

Remote Type

Hybrid

Work Location

1153 Centre Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$41.36 - $100.00/Hourly

Grade

RN3500

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2810 Brigham and Womens Faulkner Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

IC

Job Tags

Hourly pay, Full time, Shift work, Weekend work, Weekday work

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