Job Description

Responsibilities

The Security Systems Technician contributes to the ongoing administration, integrity, and performance of the organization’s global physical security infrastructure. This role supports enterprise security operations by maintaining, monitoring, and enhancing security systems while coordinating closely with internal stakeholders and third‑party vendors.

Key responsibilities include assisting with the installation, configuration, and maintenance of physical security technologies such as access control, video surveillance, alarm systems, intercoms, and related server infrastructure. The technician performs advanced troubleshooting, evaluates and resolves maintenance tickets, and ensures systems operate in accordance with corporate standards and security policies.

The role manages daily system monitoring, user access administration, software upgrades, and change control processes to ensure system availability and compliance. It also involves scheduling and overseeing vendor site visits, validating completed work, and supporting preventive maintenance programs.

After‑hours support, documentation, audit support, and travel may be required as part of ensuring reliable and secure operations across all supported locations.

Qualifications

Education:

• High School degree or equivalent; associates degree preferred.

Experience:

• 3 - 5 years of related experience is required.
• Demonstrates strong troubleshooting and analytical skills in live production environments.
• Is reliable, process‑driven, and committed to maintaining system integrity and security standards.
• Communicates effectively with both technical and non‑technical stakeholders
• Is comfortable managing multiple priorities, tickets, and projects simultaneously.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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