Job Description
Pickup Truck Dispatcher (Hot Shot Transportation)
Salary: $50,000–$67,000 per year
Job Type: Full-time | Direct Hire
Location: Remote (Houston, TX-based company)
Join a Growing Transportation Team
Openwork is seeking a Pickup Truck Dispatcher on behalf of our client to join their operations team. This is a direct hire opportunity with a stable, growing transportation company that has been serving customers for over 25 years.
In this role, you will coordinate pickup truck owner-operators hauling time-critical hot shot freight throughout Texas and across the continental United States. We're looking for someone who thrives in a fast-paced environment, communicates effectively, and enjoys solving logistics challenges while delivering exceptional customer service.
Responsibilities
- Dispatch pickup truck owner-operators for time-sensitive hot shot freight.
- Coordinate freight movements throughout Texas and the continental United States.
- Match available equipment with customer freight based on size, weight, location, and delivery requirements.
- Monitor shipments from pickup through delivery and provide proactive updates to customers.
- Resolve service issues quickly while maintaining a high level of customer satisfaction.
- Communicate effectively with drivers, customers, sales, and operations teams.
- Maintain accurate shipment records, dispatch notes, and load information within the Transportation Management System (TMS).
- Ensure drivers comply with Hours of Service (HOS) regulations and company policies.
- Assist with occasional after-hours or weekend coverage as part of our 24/7 operation.
Qualifications
- Minimum of 2 years of dispatch experience in hot shot, expedited, flatbed, or open-deck transportation.
- Strong knowledge of pickup truck dispatch operations.
- Experience dispatching owner-operators.
- Excellent communication, organizational, and customer service skills.
- Strong multitasking and problem-solving abilities.
- Comfortable working in a fast-paced environment while maintaining accuracy.
- Proficient with computers and able to quickly learn transportation management software.
Preferred Experience
- Hot Shot Transportation
- Expedited Freight
- Open Deck or Flatbed Transportation
- Transportation Management Systems (TMS)
- Customer Service
Compensation & Benefits
- Salary: $50,000–$67,000 per year , based on experience
- Direct Hire (No contract or temporary period)
- Performance bonus opportunities
- Health, dental, and vision insurance
- Paid vacation and company holidays
- Supportive, team-oriented work environment
- Long-term career opportunity with a stable company serving customers for over 25 years
The Process : If you are interested and qualified for this position, please APPLY NOW. If you have questions regarding the qualifications, please contact Jessika at JESSIKA.BRIGGS@OPENWORK.COM
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Job Tags
Full time, Contract work, Temporary work, Remote work