IT Support Specialist - Help Desk & Troubleshooting Job at EMD Networking Services, Inc., Fresno, CA

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  • EMD Networking Services, Inc.
  • Fresno, CA

Job Description

Salary: $52,000 - 52,000 per year Requirements:

  • Strong communication abilities and team collaboration skills
  • Exceptional analytical and problem-solving capabilities
  • Proficient in troubleshooting Windows Operating systems
  • Solid understanding of desktop support, network management, VLANS, VPNs, and firewalls
  • Prior experience in a Managed Service Provider (MSP) setting
  • CompTIA A+, Network+, or Server+ certification is advantageous
Responsibilities:
  • Deliver technical assistance to end-users facing various IT challenges
  • Diagnose and resolve hardware, software, and networking issues
  • Oversee user account management, permissions, and access controls
  • Set up, configure, and uphold computer systems and software
  • Work alongside the team to tackle complex technical problems
  • Record and document technical workflows and procedures
Technologies:
  • Hardware
  • Support
  • Network
  • Windows

More:

We are excited to offer a starting pay of $25 per hour, with compensation based on experience. We are looking to bring on a support technician who will furnish both remote and on-site support for our clients. Our team is passionate about technology and dedicated to helping others meet their IT needs. This full-time position is based in Fresno, CA, and includes benefits such as a 401(k) with matching, dental and vision insurance, health insurance, and paid time off. We encourage those who are enthusiastic about technology to apply and become part of our dynamic team!

last updated 15 week of 2026

Job Tags

Hourly pay, Full time, Remote work

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