Job Description

Immigration Legal Assistant (Eloy Detention + Intake Focus)

True North Law | Phoenix, Arizona

(Remote while office is being completed, then in-office at 35th Ave & Glendale) + Eloy Detention Center Travel Required

Compensation: Determined by qualifications and experience | Contractor Position (1099) + Performance Bonuses

This is not a desk-only role.

True North Law is seeking a hands-on, field-ready immigration professional who is comfortable working directly with detained individuals and their families. This role requires presence, adaptability, and the ability to manage emotionally complex, fast-moving cases.

If your experience is limited to basic administrative support, this is not the right fit.

If you thrive in client-facing work, can move quickly, and can handle high-stakes immigration intake, keep reading.

About True North Law

True North Law is a modern immigration and personal injury firm built on clarity, strategy, and real results for clients.

We focus on

• High-level legal strategy
• Strong intake and client experience
• Systems that support efficient case handling and growth

We are building a team that communicates clearly, takes ownership, and performs in fast-paced environments.

What You’ll Be Doing

This role blends legal assistant responsibilities, intake coordination, and field-based client support.

Detention Work (Eloy):

• Conduct in-person intakes with detained individuals
• Gather case details, documentation, and eligibility information
• Communicate clearly and professionally with clients under stress

Client Intake & Case Support:

• Manage inbound leads and consultations
• Collect, organize, and track client documentation
• Assist with immigration forms and case preparation
• Maintain accurate records in CRM/case management systems

Client Communication:

• Serve as a key point of contact for clients and families
• Set expectations and clearly communicate next steps
• Maintain consistent and reliable follow-up

What We’re Looking For

Required

• Immigration law experience (immigration paralegal, family-based, removal defense, or humanitarian preferred)
• Spanish fluency (spoken and written)
• Strong communication and client interaction skills
• Ability to work in a fast-paced, high-volume environment
• Reliable transportation for travel to Eloy Detention Center

Preferred

• Prior detention case experience
• Familiarity with systems such as Docketwise, Filevine, or similar
• Intake, sales, or client conversion experience

Who You Are

• Self-directed and proactive
• Organized, but flexible in dynamic situations
• Comfortable speaking with individuals in difficult circumstances
• Reliable and consistent in follow-through
• Able to perform under pressure without losing focus or professionalism

Compensation & Growth

• Compensation: Determined by qualifications and experience
• Contractor role (1099)
• Performance bonuses tied to intake and case conversion
• Growth opportunities into senior case management or paralegal-level responsibilities

Why This Role Matters

You are often the first meaningful point of contact for clients entering our system.

That means you directly influence:

• Trust in the firm
• Client retention and sign-ups
• The trajectory of each case from the very beginning

How to Apply

Please send to ***email_hidden***:

1. Resume
2. Brief note outlining your immigration experience
3. Availability (hours per week and start date)

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