Job Description

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.

About the Role

As we continue to evolve our Gap Factory outlet business, we’re focused on building strong store teams, supporting talent growth, and fostering an engaging, people-first culture across our fleet. The HR Generalist plays a key role in supporting field teams and store leaders by delivering core HR programs and helping to execute people initiatives that contribute to an engaged workforce and strong business performance.

In this role, you will partner closely with HR Business Partners, district leaders, and other key stakeholders to support day-to-day HR operations, provide guidance on employee matters, and help implement talent and organizational initiatives. You will also collaborate with HR Centers of Excellence - including Talent Management, Employee Relations, Talent Acquisition, and Total Rewards - to ensure consistent and effective delivery of HR programs.

This role contributes to a positive employee experience and supports the development and retention of retail
talent across multiple markets.

What You'll Do

• Provide day-to-day HR support to Gap Factory outlet field teams, district managers, and store leaders, offering guidance on policies, processes, and employee-related matters.
• Collaborate with HR Business Partners to help implement workforce plans and organizational initiatives.
• Execute HR programs and processes, including performance management, talent reviews, and engagement initiatives
• Coordinate change initiatives by supporting communication, training, and adoption across store teams.
• Leverage HR data and reports to identify trends and escalate potential risks or concerns to HR partners.
• Contribute to employee engagement efforts by supporting action planning based on feedback and continuous listening insights.
• Work closely with Talent Acquisition and Learning teams to support hiring efforts and onboarding experiences.
• Implement retention strategies while monitoring turnover trends in a high-volume retail environment.
• Support resolution of employee issues in partnership with Employee Relations, ensuring consistency and compliance.
• Align with HR centers of excellence to deliver programs in talent management, total rewards, and employee experience.

Who You Are

• Experience in an HR Generalist, HR Coordinator, or similar role supporting employees and leaders.
• Foundational knowledge of core HR disciplines, including employee relations, recruiting, performance management, and HR policies.
• Proven ability to support HR programs and processes in a fast-paced, high-volume environment.
• Demonstrated organizational and problem-solving skills, with attention to detail and follow-through.
• Working knowledge of HR data and reports to identify basic trends and insights.
• Strong communication and relationship-building skills, with the ability to collaborative effectively across teams.
• Ability to handle sensitive and confidential information with professionalism and sound judgment.
• A proactive, solutions-oriented approach with a willingness to learn and grow within HR.

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $63,300 - $87,900 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Job Tags

Minimum wage

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