Responsibilities Key responsibilities Greet and seat guests with a positive, professional attitude and maintain the dining room’s welcoming vibe. Take accurate orders and operate the POS system efficiently to ensure smooth service flow. Deliver food and beverages promptly; assist with drink runs and bus tables as needed. Process payments, handle cash and card transactions responsibly, and follow tip-pooling procedures. Maintain cleanliness and safety standards on the floor, including reset of tables and timely clearing. Support kitchen and bar staff during peak times by expediting orders and communicating guest needs. Assist with opening, closing, and basic sidework tasks while adhering to company policies and local regulations. Skills & Qualifications Required qualifications Friendly, outgoing demeanor with strong customer service orientation. Reliable availability for evenings, weekends, and holidays typical of hospitality schedules. Basic cash handling and comfort using a POS system; able to perform simple math quickly. Ability to stand and move for long periods and lift up to 30 lbs when assisting with set-up or bussing. Legal authorization to work in the U.S. and ability to meet any local age requirements for service staff. Preferred qualifications Experience in fast-casual, casual dining, or bar settings. Food handler certification or alcohol service training (TIPS/servsafe) a plus. Bilingual ability, especially Spanish, to better serve diverse guests. Demonstrated teamwork, punctuality, and interest in progressing to lead or supervisory roles. Benefits What we offer Competitive hourly pay plus tips and regular tip-pool distributions. Flexible scheduling to support school, second jobs, or other commitments. Free or heavily discounted meals during shifts and employee discounts at all Bad Jimmy’s locations. On-the-job training, supportive managers, and clear opportunities for promotion within our expanding crew. Fun, team-driven culture with staff events and a lively workplace atmosphere. Weekly or biweekly pay and the chance to pick up extra shifts for additional earnings.
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