Job Description

Position: Document Control Specialist

Job ID: 183732

Location: Remote

Duration: Long term

Job Description

The Document Control Specialist Contractor is responsible for managing and executing document control processes within the Business Process Services division. This role focuses on the accurate sorting, processing, distribution, and tracking of both physical and electronic documents related to internal operations and client deliverables.

The specialist will oversee mailroom functions, ensuring timely delivery of correspondence and materials to relevant departments and stakeholders. This position requires maintaining document accuracy, confidentiality, compliance, and adherence to established organizational procedures.

The ideal candidate is highly organized, detail-oriented, and capable of managing document workflows in a fast-paced environment while collaborating with cross-functional teams.

Key Responsibilities

• Manage document control processes for physical and electronic records.
• Sort, process, distribute, and track documents accurately and efficiently.
• Maintain organized document repositories and filing systems.
• Support mailroom operations and ensure timely delivery of correspondence.
• Implement document control procedures to maintain accuracy and confidentiality.
• Collaborate with internal teams to improve document management workflows.
• Assist with document preparation and retrieval for audits, reviews, and inspections.
• Monitor document retention and storage practices in accordance with company policies.
• Ensure compliance with operational standards and regulatory requirements.
• Maintain accurate records and provide status reporting as required.

Required Skills & Competencies

Client Focus

• Ability to understand business requirements and support operational efficiency through accurate document handling.

Results Orientation

• Demonstrated commitment to quality, accuracy, and timely completion of tasks.

Execution Excellence

• Strong attention to detail with the ability to follow established procedures and meet deadlines.

Collaboration

• Ability to work effectively with multiple departments and stakeholders.

Adaptability

• Willingness to learn new processes, technologies, and document management systems.

Problem Solving

• Ability to identify workflow issues and implement practical solutions.

Communication Skills

• Strong verbal and written communication skills.
• Ability to maintain accurate documentation and reporting.

Preferred Qualifications

• Experience in document control, records management, document processing, or administrative operations.
• Experience working with electronic document management systems.
• Knowledge of document retention, compliance, and audit support processes.
• Proficiency with Microsoft Office Suite and document management tools.
• Experience in healthcare, insurance, business process services, or related industries is preferred.

Work Environment

• Remote opportunity.
• Collaborative team environment.
• Focus on operational excellence, compliance, and process efficiency.

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