Client Care Job at Griswold Home Care For Cupertino, Santa Clara, CA

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  • Griswold Home Care For Cupertino
  • Santa Clara, CA

Job Description

The Client Care Coordinator plays a key role in daily operations, caregiver scheduling, client support, and intake coordination. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities

  • Coordinate and schedule caregivers for clients
  • Handle initial client intake calls and gather care needs
  • Communicate with clients, families, and caregivers
  • Assist with caregiver hiring, onboarding, and coordination
  • Manage schedule changes, call-outs, and coverage needs
  • Maintain accurate client and caregiver records
  • Support day-to-day operations and care coordination
  • Provide compassionate, professional customer service
Qualifications
  • Fluent in English/Mandarin(Chinese)
  • Experience in home care, healthcare, caregiving, or scheduling preferred
  • Strong phone and communication skills
  • Organized, reliable, and detail-oriented
  • Comfortable handling sensitive client information
  • Able to multitask and problem-solve independently
  • Familiarity with home care software is a plus (training provided)
What We Offer
  • $25-29 hourly pay
  • Supportive, family-oriented work environment
  • Opportunity to grow with a local, expanding home care agency
  • Meaningful work helping seniors and families
To Apply: Please send your resume with a brief introduction to wilfred.mabanta@griswoldcare.com or call 408-668-3888. Job Types: Full-time, Part-time Pay: $25.00 - $29.00 per hour Expected hours: 40 per week Benefits:
  • Health
  • Opportunities for advancement
  • Paid sick time
  • Paid training
  • Professional development assistance
Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Local area

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