Bilingual Personal Banker Job at FCB - First Convenience Bank, Houston, TX

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  • FCB - First Convenience Bank
  • Houston, TX

Job Description

  • Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
  • Evaluate customer relationships, new and existing account holders, to offer bank products and services
  • Follow established policies in accordance with the bank and the supervisor s direction
  • Accountable for the personal achievement of monthly new account production as assigned by upper management
  • Participate in an active sales environment that may require in-store aisle prospecting
  • Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
  • Receive cash and checks for deposit, verify amounts, and look for check endorsements
  • Examine cash carefully to guard against acceptance of counterfeit checks and identification
  • Enter transactions into computer and issue customer receipts
  • Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
  • Process western union wires and cash advances
  • Cross-sell bank services and products
  • Provide bank services to a diverse customer base, including a large Spanish speaking population
  • Perform other tasks requested by supervisors as they relate to the bank and its functions
  • Regular and predictable attendance and punctuality
    • Approval limits will be based upon established authority levels
    Environmental and Physical Requirements:
    • Required to stand or walk for extended periods of time dependent upon branch location
    • Ability to work in a high volume, stressful and noisy environment
    • Schedules are prepared based on business need and subject to change at any time
    • Operate a computer and other office machinery
    • Ability to lift up to 50 lbs.
    FNBT is an equal opportunity employer. Requirements:
    • At least 18 years of age
    • High school diploma, high school equivalency or currently attending high school
    • Ability to communicate clearly and professionally in both Spanish and English
    • Six months of work experience in a retail or customer service environment preferred
    • Must be able to work a flexible schedule including evenings, weekends, and holidays
    • Must successfully pass background investigation according to company policy
    • Must be able to get along with co-workers and work effectively in a team environment

Job Tags

Work experience placement, Work at office, Flexible hours, Afternoon shift

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